Customer Support & BPO Jobs
Helping customers by phone, chat and email — domestic and international BPO, telecalling and tech support.
Jobs di kisam
Customer Support & BPO vich mukh kamm:
Customer Support Executive
Customer di queries, complaints te requests handle karda hai chat, email te phone de through, issues solve karke customers nu khush rakhda hai.
Tankhah: Entry ₹14–24k/mo · Senior ₹45k+/mo
Telecaller
Telecallers make and receive calls for companies, institutes, banks and real-estate firms — following up leads, explaining products, booking appointments and updating the CRM. Clear speaking in Punjabi, Hindi and basic English is key. Salaried roles only; avoid jobs that ask you to pay a fee.
Tankhah: Entry ₹10–16k/mo + incentives · Experienced ₹30k+/mo
International Voice Process Associate
International voice associates customer calls handle karde ne overseas clients layi — billing, orders, tech ya service queries — aam taur te night ya rotational shifts vich Mohali, Chandigarh ya Ludhiana de BPOs ton. Fluent English te neutral accent zaroori hai; pay te allowances domestic process ton zyada hunde ne.
Tankhah: Entry level ₹15–25k/mo · Experienced layi ₹45k+/mo
Chat & Email Support Executive
Chat and email support executives solve customer issues in writing for e-commerce, SaaS, travel and service companies. Good written English, typing speed and patience matter more than speaking. Often remote-friendly after training.
Tankhah: Entry ₹12–22k/mo · Experienced ₹40k+/mo
Technical Support Executive (Software)
Technical support executives troubleshoot software, SaaS, internet and app issues for users, log tickets, guide fixes step by step and escalate bugs to developers. A good entry into IT for BCA/B.Tech freshers who like solving problems and talking to people. (Software support — not hardware repair.)
Tankhah: Entry ₹14–25k/mo · Experienced ₹55k+/mo
Entry-level jobs
Freshers layi changiyan pehliyan jobs:
- Support Executive
- Customer Care Agent
- Telecaller
- Tele-sales Executive
- Customer Care Associate (International)
- CSA
- Chat Support Executive
- Non-Voice Process Associate
- L1 Support Executive
- Technical Support Executive
Kis layi theek hai
- 10+2 ya koi v graduate; good communication chahidi hai.
- 12th pass or any graduate
- 12th pass ya koi v graduate; fluent spoken English
- 12th pass or any graduate; good written English
Popular skills
Customer Support & BPO de employers aam taur te eh skills mangde ne:
- Query resolution
- Ticketing tools
- Spoken English
- Escalation handling
- Active listening
- CRM tools
- Chat & Email Support
- Typing
- Business Email Writing
- Complaint handling
- CRM follow-up
- Local language fluency
- Neutral English Accent
- Outbound Calling / Telecalling
- Technical Support
- Telephone Etiquette
- Voice Process
- Bug reporting
- CRM logging
- Grammar
- Lead qualification
- Multilingual support
- Networking
- Objection handling
- Windows Server
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