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Customer Support & BPO Jobs

Helping customers by phone, chat and email — domestic and international BPO, telecalling and tech support.

Jobs di kisam

Customer Support & BPO vich mukh kamm:

  • Customer Support Executive

    Customer di queries, complaints te requests handle karda hai chat, email te phone de through, issues solve karke customers nu khush rakhda hai.

    Tankhah: Entry ₹14–24k/mo · Senior ₹45k+/mo

  • Telecaller

    Telecallers make and receive calls for companies, institutes, banks and real-estate firms — following up leads, explaining products, booking appointments and updating the CRM. Clear speaking in Punjabi, Hindi and basic English is key. Salaried roles only; avoid jobs that ask you to pay a fee.

    Tankhah: Entry ₹10–16k/mo + incentives · Experienced ₹30k+/mo

  • International Voice Process Associate

    International voice associates customer calls handle karde ne overseas clients layi — billing, orders, tech ya service queries — aam taur te night ya rotational shifts vich Mohali, Chandigarh ya Ludhiana de BPOs ton. Fluent English te neutral accent zaroori hai; pay te allowances domestic process ton zyada hunde ne.

    Tankhah: Entry level ₹15–25k/mo · Experienced layi ₹45k+/mo

  • Chat & Email Support Executive

    Chat and email support executives solve customer issues in writing for e-commerce, SaaS, travel and service companies. Good written English, typing speed and patience matter more than speaking. Often remote-friendly after training.

    Tankhah: Entry ₹12–22k/mo · Experienced ₹40k+/mo

  • Technical Support Executive (Software)

    Technical support executives troubleshoot software, SaaS, internet and app issues for users, log tickets, guide fixes step by step and escalate bugs to developers. A good entry into IT for BCA/B.Tech freshers who like solving problems and talking to people. (Software support — not hardware repair.)

    Tankhah: Entry ₹14–25k/mo · Experienced ₹55k+/mo

Entry-level jobs

Freshers layi changiyan pehliyan jobs:

  • Support Executive
  • Customer Care Agent
  • Telecaller
  • Tele-sales Executive
  • Customer Care Associate (International)
  • CSA
  • Chat Support Executive
  • Non-Voice Process Associate
  • L1 Support Executive
  • Technical Support Executive

Kis layi theek hai

  • 10+2 ya koi v graduate; good communication chahidi hai.
  • 12th pass or any graduate
  • 12th pass ya koi v graduate; fluent spoken English
  • 12th pass or any graduate; good written English

Popular skills

Customer Support & BPO de employers aam taur te eh skills mangde ne:

  • Query resolution
  • Ticketing tools
  • Spoken English
  • Escalation handling
  • Active listening
  • CRM tools
  • Chat & Email Support
  • Typing
  • Business Email Writing
  • Complaint handling
  • CRM follow-up
  • Local language fluency
  • Neutral English Accent
  • Outbound Calling / Telecalling
  • Technical Support
  • Telephone Etiquette
  • Voice Process
  • Bug reporting
  • CRM logging
  • Grammar
  • Lead qualification
  • Multilingual support
  • Networking
  • Objection handling
  • Windows Server

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