Customer Support Executive

ਥਾਂ

Mohali, Punjab

ਕੰਮ ਦਾ ਢੰਗ

On-site

ਨੌਕਰੀ ਦੀ ਕਿਸਮ

Full Time

ਤਨਖ਼ਾਹ

₹17k–25k/ਮਹੀਨਾ

ਕੈਟਾਗਰੀ

Customer Support & BPO

ਆਖ਼ਰੀ ਤਾਰੀਖ਼

ਭਰਤੀ ਹੋਣ ਤੱਕ ਖੁੱਲ੍ਹੀ

Key Responsibilities Handle customer queries via phone calls, emails, and chat support. Provide timely and accurate solutions to customer concerns. Maintain a high level of customer satisfaction and service quality. Escalate complex issues to the relevant teams and ensure proper follow-up. Record and update customer interactions in CRM/support systems. Coordinate with internal teams to resolve customer issues efficiently. Provide customer training and guidance on product features, processes, an…

• CRM
• Customer service

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