Customer Support Executive

Location

Mohali, Punjab

Work mode

On-site

Job type

Full Time

Salary

₹17k–25k/month

Category

Customer Support & BPO

Apply by

Open until filled

Key Responsibilities Handle customer queries via phone calls, emails, and chat support. Provide timely and accurate solutions to customer concerns. Maintain a high level of customer satisfaction and service quality. Escalate complex issues to the relevant teams and ensure proper follow-up. Record and update customer interactions in CRM/support systems. Coordinate with internal teams to resolve customer issues efficiently. Provide customer training and guidance on product features, processes, an…

• CRM
• Customer service

Stellen Infotech