Team Leader, Customer Support

Location

Punjab, India

Work mode

On-site

Apply by

Open until filled

About the Role Ava is seeking a dedicated and experienced Team Leader for Customer Support to own the day-to-day performance and long-term growth of our support team. You'll coach and develop a team of support specialists, manage escalations, refine our processes and tooling, and act as the voice of the customer across the company. This is a hands-on leadership role: you'll spend time in the queue alongside your team while building the systems that let us scale support quality as we grow. What …

• Customer service

Ava Finance